Operations & Onboarding Lead

🛠️ Qualifications & Requirements

Bilingual Fluency: Native or fluent Spanish speaker. Spoken and written English at C1 or better is a hard requirement. Applications are in English. A 60-second English video is required with the application. Applications without the English video are not reviewed.

GoHighLevel Experience (Required): Real, hands-on GoHighLevel (GHL) experience is required — building and deploying snapshots, WhatsApp integrations, and client onboarding inside GHL sub-accounts. This is not a no-experience trainee role.

Tech-Savvy & Fast Learner: Demonstrated passion for digital technology, AI, and automation systems, with the ability to self-teach new software quickly.

Proactive Problem-Solver: A resourceful, figure-it-out mindset—you enjoy troubleshooting workflows, testing triggers, and finding solutions independently.

Strong Communication Skills: Extremely comfortable recording short video walkthroughs (Loom) and voice notes on WhatsApp to support team members and clients.

Location & Setup: Remote worker based in Latin America (preference: Mexico, Colombia, Argentina) with a reliable high-speed internet connection and a quiet workspace.

How to Apply

Submit your application with:

1. A brief introduction sharing why you want to get into AI and automations.
2. Tell us about a time you quickly taught yourself a new software or digital tool.
3. REQUIRED: A 60-second video introducing yourself in English (Loom or Google Drive link). No video = not reviewed.

🎯 Key Responsibilities

Snapshot Localization & Testing: Translate and adapt pre-built English GoHighLevel Snapshots (funnels, automated WhatsApp/SMS sequences, appointment pipelines) into natural Mexican/Colombian Spanish.

WhatsApp API & Meta Integration: Set up official Meta WhatsApp Business API connections inside GHL sub-accounts, configure pre-approved Meta message templates, and manage GHL Conversation AI / Agent Studio prompts in Spanish.

Client & Affiliate Onboarding: Provide high-touch, frictionless onboarding support for solar and trade business owners activating their GHL accounts (using short WhatsApp voice notes, text support, and Loom video walkthroughs).

Community Engagement: Monitor and engage with our Spanish-speaking user community (GHL/Facebook/WhatsApp), answering technical setup questions and sharing weekly optimization prompts.

🎁 Perks & Benefits

Competitive USD Compensation: $800 – $1,200 USD per month (paid bi-weekly or monthly directly in USD via Wise, Deel, or Payoneer to maximize your local purchasing power).

100% Remote & Flexible Schedule: Enjoy the freedom to work from anywhere in Latin America with standard flexible operational hours.

Paid Hands-On Training: Paid training is provided for Meta WhatsApp API setups and Conversation AI frameworks. This does not replace the required hands-on GoHighLevel experience.

Performance Bonuses: Earn additional bonuses tied to retention metrics, successful account setups, and affiliate network expansion.

Career Growth: As Sovryn expands across LATAM, top performers will have direct opportunities to move into management and operations leadership roles.

Cutting-Edge Tech Environment: Gain direct hands-on experience with state-of-the-art AI automation tools, building a future-proof skillset in high demand worldwide.

Core Skills & Traits:

Passion for AI & Automation: You stay curious about modern AI tools (ChatGPT, Gemini, Claude, AI agents) and modern business workflows.

• Process-Driven: Strong organizational skills to manage sub-account onboarding, client setups, and step-by-step tech execution.
• Client-First Attitude: Friendly, patient, and clear when guiding trade business owners and affiliates through digital setups.
• Self-Management: Highly organized and accountable in a 100% remote working environment without needing constant hand-holding.
• Basic understanding of marketing funnels, CRM pipelines, or automated customer journeys.
  Experience creating quick tutorial Loom videos or training guides.
  Basic video/audio editing or content localization skills.

🚀 About the Role We are expanding an automated GoHighLevel (GHL) CRM ecosystem across Latin America, specifically serving high-ticket trade contractors (Solar, HVAC, Roofing, Home Improvement). We are looking for a tech-savvy, proactive Operations & Onboarding Lead who understands GoHighLevel inside and out. You will be responsible for translating and customizing our core GHL Snapshots into natural Spanish, configuring WhatsApp API integrations, and guiding our Spanish-speaking trade clients and affiliates through seamless onboarding via text, voice notes, and Loom recordings.