Billing Specialist

What We're Looking For

Required

• 3+ years of hands-on US medical billing. You've personally worked on claims, not just supervised people who do.
• Full-cycle experience. You've done submission, denials, AR, and posting — not only one function. If your background is AR follow-up alone, tell us; we'll consider it, but be straightforward about the scope.
• Professional (CMS-1500) billing. Facility/UB-04 experience is fine as a supplement, but our work is entirely professional outpatient.
• Payer fluency. Commercial, Medicare Part B, and Medicaid. You know how to read a remit, what the common CARC codes mean, and how to escalate when a payer rep is wrong.
• Fluent professional English, spoken and written, at a level where you can hold your own on a payer call and speak directly with US clinic staff.
• Reliable remote setup — private workspace, stable high-speed internet, and a backup plan for outages.
• Availability for US Eastern or Central business hours.

The Role

You'll own the full revenue cycle for a book of PT clinics — not one narrow slice of it. Charges in, claims out, denials worked, payments posted, AR followed up.

This is hands-on production work. You'll be in the queue every day, and you'll have direct visibility into whether your clinics get paid. Because the team is new, you'll also help shape how the work gets done: the workflows, the payer playbooks, and the standards we hold ourselves to. If you want a role where the process is already written and you just execute it, this isn't that.

What You'll Do

• Charge entry and claim submission — review documentation for billable services, verify coding accuracy, and submit clean CMS-1500 claims through our clearinghouse
• Denial management — investigate denials by CARC/RARC, determine whether the fix is a corrected claim or an appeal, assemble supporting documentation, and pursue reprocessing to payment
• AR follow-up — work aged accounts by dollar value and timely filing risk, calling and portaling payers to resolve claims that stall
• Payment posting and reconciliation — post ERAs and manual payments, apply contractual adjustments correctly, and identify underpayments against the fee schedule
• Eligibility and authorization support — verify coverage, track visit limits and authorization requirements, and flag issues before they become denials
• Root-cause work — when the same denial keeps appearing, trace it upstream and tell us how to stop it. We would rather prevent a denial than win it back.
• Client communication — clinic staff are your colleagues, not a ticket queue. You'll answer their questions and explain what's happening with their claims.

Why Join TurboPT?

• Help build a new and rapidly growing business line.
• Work directly with company leadership on high-impact initiatives.
• Influence the future of TurboPT's Revenue Cycle Management offering.
• Competitive compensation
• Generous PTO
• Enjoy the flexibility of a fully remote role while working with customers across the United States.

Strongly preferred

• Outpatient physical therapy, occupational therapy, or speech therapy billing
• Experience with small independent practices (versus large hospital systems or health networks)
• CPB, CPC, or equivalent certification
• Comfort in Excel or Sheets for tracking and analyzing your own book

About Turbo PT

Turbo PT has built EMR software exclusively for outpatient physical therapy for 35 years. We serve 400+ clinics across the US, many of them customers for a decade or more.

We're now building out our in-house revenue cycle management service for those clinics. Most of our practices are small: one or two locations, a handful of therapists, and often a single person at the front desk handling all the billing between patient check-ins. They lose real money to denials, missed authorizations, and claims that age past timely filing, not because anyone is careless but because nobody has the time.

Our job is to fix that. You'd be one of the first billing hires on a brand-new team, working directly with our US-based RCM Team Lead.